Terms & Conditions
Please Read Carefully Before Using Our Services
Effective Date: January 1, 2025
These Terms & Conditions govern your use of John Clothes' website and services. By placing a booking or using our platform in any way, you agree to these terms in full. We have kept them clear and straightforward — please read every section before proceeding. If you have any questions, contact us before booking.
Acceptance of Terms
By accessing or using our website and services, you agree to be fully bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services after any changes constitutes your acceptance of the revised terms.
Booking & Orders
All bookings are subject to availability and confirmation by our team. A booking is only considered confirmed once you receive an explicit confirmation from us via WhatsApp or email.
You are responsible for providing accurate and complete information when placing a booking. Any errors in the details provided are your responsibility.
No Refund & No Cancellation
All sales and bookings are strictly final. We operate a zero-refund, zero-cancellation policy. Once payment is made and a booking is confirmed, no refunds will be issued under any circumstances.
Please ensure you are fully satisfied with your selection before completing your purchase. We strongly recommend contacting us before booking if you have any doubts.
Pricing & Payments
All prices displayed on our website are in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change our pricing at any time without prior notice. The price applicable to your order is the price displayed at the time of booking confirmation.
User Conduct
You agree to use our services only for lawful purposes. Any abusive, threatening, or disrespectful behaviour toward our staff or other clients will result in immediate termination of service.
You must not misuse our platform in any way — including attempting to gain unauthorised access, submitting false information, or engaging in any fraudulent activity.
Respect for Staff
Our staff members work hard to provide you with the best possible experience. We have a strict zero-tolerance policy for any form of harassment, disrespect, or abusive behaviour directed at our team.
Violation of this policy will result in immediate cancellation of your service without any refund, and may result in being permanently banned from using our services.
Intellectual Property
All content on this website — including images, text, logos, and design — is the exclusive property of John Clothes and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any of our content without our prior written consent.
Limitation of Liability
To the maximum extent permitted by law, John Clothes shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
Our total liability to you for any claim arising from the use of our services shall not exceed the amount you paid for the specific booking in question.
Strict No Refund Policy
We do not offer refunds, exchanges, or cancellations once a booking is confirmed and payment is processed. This policy applies without exception.
Think carefully before you book. Contact us via WhatsApp or our contact form first if you have any concerns — we're happy to answer all your questions before you commit.
Frequently Asked Questions
Can I cancel my booking after confirmation?
No. All bookings are non-cancellable and non-refundable once confirmed. Please be fully sure before completing your purchase.
What happens if I behave disrespectfully toward staff?
Your service will be terminated immediately with no refund. We have a strict respect policy for all our team members.
Can I transfer my booking to someone else?
Bookings are non-transferable unless explicitly agreed upon by our team in writing prior to the booking date.
How do I contact you if I have a dispute?
Please reach out to us via WhatsApp or our contact form. We aim to resolve all concerns fairly and promptly.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have any questions or require clarification on any point, please contact us before placing a booking. We are always happy to help.