Privacy Policy
Your Trust Is Everything To Us
Effective Date: January 1, 2025
At John Clothes, we believe your personal information belongs to you — and only you. This Privacy Policy outlines exactly how we handle your data, what we collect, and why. We are fully committed to keeping your information 100% confidential. No leaks. No third-party sharing. No exceptions. Please read this carefully before using our services.
Information We Collect
We collect only the information you voluntarily provide — such as your name, phone number, and contact details when you reach out to us or place a booking.
We do not collect sensitive financial data, passwords, or any information beyond what is strictly necessary to serve you.
How We Protect Your Information
Your privacy and information security is our #1 priority. All personal details you share with us are kept strictly confidential and are never sold, rented, or leaked to any third party under any circumstances.
Your data is stored securely and accessed only by authorised staff members who are bound by strict confidentiality obligations.
No Sharing With Third Parties
We do not share, sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Your information remains purely between you and us — full stop. We take this commitment seriously and enforce it across our entire team.
Staff & Client Respect Policy
We maintain a strict code of conduct for all interactions. Every client and staff member deserves to be treated with dignity, respect, and professionalism at all times.
Any form of harassment, disrespect, or abusive behaviour toward our staff members will result in an immediate termination of service without any refund.
No Refund Policy
All bookings and payments are final. We operate a strict no-refund, no-cancellation policy once a booking is confirmed and payment is processed.
Please review all details carefully and ensure you are fully satisfied before placing your order. We encourage you to reach out via WhatsApp or our contact form if you have any questions prior to booking.
Use of Contact Information
Any contact details you provide (phone number, name) will only be used to communicate with you regarding your booking or inquiry.
We will never use your contact information for unsolicited marketing or spam without your explicit consent.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date.
Continued use of our services after any changes constitutes your acceptance of the revised policy.
Important: No Refund Policy
All sales are final. Once a booking is confirmed and payment is made, no refunds or cancellations will be entertained under any circumstances.
Please be 100% sure before placing your order. If you have any questions or concerns, contact us via WhatsApp or our contact form before booking — we are happy to help clarify anything.
Frequently Asked Questions
Is my personal information safe with you?
Absolutely. Your privacy is our highest priority. We never share, sell, or leak your information to anyone outside our organisation.
Can I get a refund after booking?
No. All bookings are non-refundable. Please make sure you are fully certain before confirming your order. Contact us before booking if you have any doubts.
Who can see my details?
Only authorised staff members involved in fulfilling your booking can access your details — and only to the extent necessary.
What if I want my data deleted?
You may contact us via our contact form or WhatsApp to request deletion of your personal data. We will process such requests promptly.
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to us through our contact form or WhatsApp. We are always here to assist you and ensure your experience with us is safe, respectful, and transparent.